Austin Voice Data - Support

Technical Support for Communications Systems and Projects

Austin Voice Data provides hands on support for your communications systems.

  • firewalls, routers
  • switches, wireless
  • cloud computing and on-site
  • infrastructure as code using terraform
  • continuous deployment with github actions
  • application deployment with docker

Software Development

  • Django (Python) web development framework
  • Terraform for Infrastructure-as-Code
  • GitHub Actions for Continuous Deployment
  • NGINX Front End
  • Linux VM Based (Azure and AWS)

Technical Documentation

  • The foundation of all support is a shared documentation and information management base.
  • Network ABC
    • Alphabet - Named things
    • Binary - Numbered things
    • Connections - interconnected things
  • Models as Code
  • Diagrams as Code
  • Simple Text and Annotated Screenshots

Remote and On-site

  • Remote support by Zoom and Splashtop (PC remote control)